Free Shipping

Jan Studio, LLC does not charge any shipping on all orders. For more delivery options and large quantities, email orders@jan-studio.com

Benefits of Creating an Account

Once you have created an account, you can access order history, tracking, saved payment options, and addresses!

What payment type do you accept?

We accept all major credit cards. 

Return Policy

If you're not completely satisfied with your purchase from Jan, we'll offer you an exchange or refund within 30 days of purchase. 

Please note, most of our products are hand-made, which can result in variations of color, size, and inconsistencies, no two items are the same.

How long do orders take to receive?

All orders should arrive in 7-10 days!

How long before my order ships?

All orders are processed within 1-2 business days. 

What if my item is damaged, defective, or incorrect?

If you receive a damaged, defective or incorrect item, please contact orders@jan-studio.com with a photo of the damaged or wrong item along with your order number. 

How long will it take to issue a refund?

It takes 5-10 working days from the day the refund is initiated. 

Where do we ship from?

South Florida

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