All orders should arrive within 7-10 business days upon placing your order. We take care of the shipping on all orders, please contact us for more shipping options or large quantites.
*Items ordered together may not arrive together. We only ship to the US, Canada and Mexico at this time.
Please do not hesitate to contact us with any questions about shipping and handling to: orders@jan-studio.com
Our business hours are Monday through Friday 10:00 am to 6:00 pm (EST).
Returns
If you're not completely satisfied with your purchase from Jan, we'll offer you an exchange or refund within 30 days of purchase. We offer free shipping, we just ask that you send it back yourself.
Please note, most of our products are hand-made, which can result in variation of color, size and inconsistencies, no two items are the same.
